Wednesday, April 8, 2009

BIG BIG BOWL


For the past few years, cafes have been mushroomed in a few areas in KL, 1 of the areas is Kepong. This is 1 of the cafes situated at Metro Perdana Barat, Kepong, it's called "BIG BIG BOWL", but not every dishes in the cafe is served big, it's just a gimmick to attract passers-by, & I'm 1 of the victims!!! The food is ok, but nothing special. Moreover, the service was really bad yesterday, sigh... There were not much customers at that time, but the 老板娘's (female boss) attitude was HORRIBLE!!! I'm making my statement clear & to prevent myself from any legal proceedings, I would like to say that the statement I made in this post is not a defamation, it is merely my personal opinion. I have no intention to corrupt others with my opinion. I have no intention to bring down this cafe's business. Please do not interpret me wrongly. Respect the right to freedom of speech. Thank you.

Alright, forget about the legal stuff, let us begin with 豆酱排骨干捞板面 (BEAN PASTE PORK RIBS DRIED FLAT NOODLE). This is 1 of the promotional items. Although it is a promotional dish, the owner did not cut cost. There were plenty of pork ribs, nicely cooked, taste ok. Here comes the attitude-problem-issue. When I asked for 'sambal belacan', I heard the female boss shouted at the waiter who was servicing us, asking him,"What do they want again!!!???". My goodness!!! I thought that when the economy is bad, the service should be good, in order to keep or even get more customers, but what was this lady thinking!!!??? I JUST WANT SOME SAMBAL BELACAN, PLEASE???? However, to be honest, the sambal was good. It goes well with the noodle. When I needed more sambal, I dare not ask from the waiter. Hippopo went to get more sambal for me at the counter. Sigh... [Price: ($) / Worthiness: Good]

扬州炒饭(YONG ZHAO FRIED RICE)
This is an 'abnormal' yong zhao fried rice, because usually, the similar fried rice we ordered in other cafes do not come with tau-ge (bean sprouts), but this do. It's quite tasty & it reminds me of my own fried rice. This is because I like using tau-ge to fried my rice, LoL... This is 1 of their promotional dish as well, it's not big-big-bowl, but it's quite-big-plate, haha... [Price:($) / Worthiness: Good]


Usually, I like to order some side dishes to go with my main course. At first, I wanted to order shrimp wantan, but they only have either 8 pieces of fried shrimp wantan or 8 pieces of soup shrimp wantan, both same price. Therefore, I asked whether they can serve me 4 fried & 4 soup shrimp wantan. The waiter was quite helpful & he went in to asked for us. AGAIN, the female boss shouted at him, telling him off, saying,"If we allow them to order this for the 1st time, they will continue to order like this in future. Just tell them NO!!!". Obviously, we heard that statement she made again, because she was so loud!!! Forget it, I just want food, therefore I ordered these FRIED DUMPLINGS, & I didn't bother to argue with her. Nothing special, just like any other fried dumplings. However, they were served together with some special sambal, a little too sour for my taste bud. [Price: ($) / Worthiness: Fair]

Summary:
All in all, I wouldn't go to this cafe again!!! Not because of the food, it's because of the kind of service that I received. Bad attitude will definitely chase away your customer(赶客)!!! To keep them, not only you have to serve good food, but also, you need to allow your customers to feel comfortable while they are in your cafe.

Star Rating: 1/10*

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